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Terms of Service

Effective date: October 8, 2026  ·  Last updated: October 15, 2026

Agreement to Terms

These Terms of Service ("Terms") govern your use of ShutterPost, operated by MegaPix Design Group, LLC ("we", "us", or "our"), including the website, the web app, and the ShutterPost mobile apps for iOS and Android. By creating an account or using the service, you agree to these Terms.

If you do not agree to these Terms, do not use ShutterPost.

The Service

ShutterPost is a social media automation platform for photographers and visual artists. It watches a folder you designate in Dropbox, Google Drive, or Microsoft OneDrive, generates AI captions and hashtags, enhances photos with AI, creates short-form videos, and publishes your content to Instagram, Facebook Pages, TikTok, and YouTube on a schedule you configure.

Each social and storage integration is independent. You choose which ones to connect.

Your use of ShutterPost is also subject to the terms and policies of each platform you connect, since ShutterPost acts on your behalf with those platforms.

Accounts

To use ShutterPost you must create an account with a valid email address and password. You are responsible for keeping your credentials confidential and for all activity under your account.

You must be at least 18 years old to use ShutterPost. By creating an account, you confirm that you meet this requirement.

Notify us immediately at support@shutterpost.net if you suspect unauthorized access to your account.

Mobile Apps

The ShutterPost apps for iOS and Android are free to download and require a ShutterPost account, which you can create in the app or on our website. Subscriptions and credits are purchased on our website; the apps do not offer purchases.

If you download an app from the Apple App Store or Google Play, these Terms are between you and us, not Apple or Google. Apple and Google are not responsible for the apps, their content, maintenance, or support, and are not responsible for any claims relating to the apps. Your use of the apps must also comply with the App Store or Google Play terms that apply to you.

Your Content

You keep full ownership of the photos, videos, and other content you use with ShutterPost. You grant us a limited, non-exclusive license to access, process, and transmit your content only as needed to operate the service: reading files from your connected cloud storage, sending them to the AI providers that power the features you use, and publishing them to the accounts you connect.

We do not claim ownership of your content, use it for advertising, share it beyond what the service requires, or use it to train AI models.

You represent and warrant that:

  • You own or have the necessary rights to all content you publish through the service.
  • Your content does not violate any third party's intellectual property, privacy, or other rights.
  • Your content complies with the community guidelines and policies of each platform you publish to.
  • Your content does not contain material that is illegal, harassing, hateful, or otherwise harmful.

Acceptable Use

You agree not to use ShutterPost to:

  • Post content that is illegal, harassing, hateful, or violates any applicable law or regulation.
  • Create, edit, or publish sexually explicit content, nudity, or intimate imagery of any person, including any AI-generated or AI-altered intimate imagery and any non-consensual intimate imagery (NCII). ShutterPost's AI tools, including those powered by Google APIs, may not be used for this purpose.
  • Use AI tools to depict a real person in a way they have not consented to, or to impersonate or deceive.
  • Violate the terms or community guidelines of Instagram, Facebook, TikTok, YouTube, or any other connected platform, including spam, inauthentic behavior, or platform manipulation.
  • Reverse engineer, decompile, or otherwise attempt to access the source code of the service.
  • Damage, disable, or impair the service or its servers.
  • Gain unauthorized access to other users' accounts or any systems associated with ShutterPost.
  • Resell, sublicense, or otherwise commercially exploit access to the service without our written consent.
  • Circumvent our content moderation or publish content that has been flagged or blocked.

We may suspend or terminate accounts that violate these Terms.

Instagram and Meta Platform Compliance

ShutterPost is an authorized integration with Meta's platforms. Your use of ShutterPost with Instagram and Facebook is subject to Meta's Platform Terms and each platform's Terms of Use. By connecting your accounts, you authorize ShutterPost to act on your behalf within the permissions you grant.

ShutterPost is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.

TikTok Platform Compliance

ShutterPost integrates with TikTok's Content Posting API. Your use of ShutterPost with TikTok is subject to TikTok's Terms of Service, Community Guidelines, and platform policies. By connecting your TikTok account, you authorize ShutterPost to publish video content on your behalf.

TikTok accepts only video content through the Content Posting API, so photo-only posts cannot be published to TikTok through ShutterPost.

ShutterPost is not affiliated with, endorsed by, or sponsored by TikTok or ByteDance Ltd.

YouTube Platform Compliance

ShutterPost uses the YouTube API Services to publish videos, including Shorts, to your YouTube channel. By connecting YouTube, you agree to be bound by the YouTube Terms of Service, and you acknowledge the Google Privacy Policy. You are responsible for making sure the videos you publish comply with YouTube's Community Guidelines.

ShutterPost is not affiliated with, endorsed by, or sponsored by YouTube or Google LLC.

Cloud Storage Integrations

ShutterPost integrates with Dropbox, Google Drive, and Microsoft OneDrive to watch a folder for new content. By connecting a service, you grant ShutterPost read-only access to the folder you designate. Your use of these integrations is also subject to Dropbox's Terms of Service, Google's Terms of Service, and Microsoft's Services Agreement.

ShutterPost's access to Google user data follows Google's Limited Use requirements, as described in our Privacy Policy. We never write to, modify, or delete anything in your cloud storage.

AI-Generated Content

ShutterPost uses AI to generate captions, hashtags, enhanced images, videos, and voiceovers. You are responsible for reviewing and approving all AI-generated content before it is published. By approving and queuing content, you confirm it meets your standards and complies with the policies of the platforms you publish to.

We do not warrant that AI-generated content will be accurate, appropriate for your audience, or free of errors. AI tools are provided to assist your creative work, not to replace your editorial judgment.

Subscription and Billing

ShutterPost is a paid subscription service. Current pricing is shown at shutterpost.net. Subscriptions and credits are purchased on our website.

  • Website trials: Trials started on our website require a valid payment method. When the trial ends, your subscription begins and your payment method is charged unless you cancel before the trial ends.
  • App trials: Trials started in the iOS or Android app do not require a payment method. They include limited usage (described when you sign up) and end automatically; to keep using ShutterPost afterwards, choose a plan on our website. If you subscribe before an app trial ends, billing begins when your remaining trial days run out.
  • One trial per person: Each person may have one free trial. We may decline or end trials created with temporary email addresses, duplicate accounts, or other misuse.
  • Billing: Subscriptions are billed monthly through Stripe. You authorize us to charge your payment method on a recurring basis.
  • Cancellation: You can cancel at any time from the Billing settings in the web app. Access continues through the end of your paid billing period.
  • Grace period: If a payment fails, your account stays active for a short grace period while payment is retried. After that, posting automation is paused until billing is resolved.
  • Refunds: We do not offer refunds for partial billing periods. If you believe you were charged in error, contact billing@shutterpost.net within 14 days.
  • Price changes: We will give at least 30 days' notice before changing subscription pricing.

Credit-Based Services

Some features, including AI video generation, AI image enhancement, and high-resolution enhancement, use credits that are included with your plan or purchased separately. Credits are non-refundable. Enhancement credits included with your plan reset at the start of each month, so unused plan credits do not carry over, and plan credits are used before purchased credits. Purchased credits do not expire while your account is active. Credits are deducted only when an action completes successfully. On Agency plans, enhancement credits are shared by all of the account's client workspaces.

High-resolution enhancement output is delivered to your device. It is not stored on our servers and cannot be recovered after download.

Usage Limits and Fair Use

To keep ShutterPost fast and affordable for everyone, some features have limits, which are shown on our pricing page and may change with notice:

  • Posts per day: Solo publishes up to 5 posts a day; Solo+, Agency and Agency+ have no daily post limit. A post counts once however many connected platforms it goes to. Posts over the limit are published the next day.
  • AI captions: Unlimited on paid plans, subject to a fair-use limit of 150 per account per day. Limited to 10 per day during a free trial.
  • Cloud folder imports: New folders are turned into posts up to a daily limit that depends on your plan: 10 a day on Solo, 25 on Solo+, 50 on Agency, and 100 on Agency+ (5 during either free trial). Folders over the limit are imported the next day.
  • Photo enhancements: 25 a month on Solo, 100 on Solo+, 100 on Agency, and 300 on Agency+, reset each month. On Agency plans they are shared by all client workspaces.
  • Reel credits: Solo includes 20 Reel credits a month, Solo+ 50, Agency 40 and Agency+ 75 (shared by all client workspaces). Plan Reel credits reset each month and are used before purchased credits. The credits a reel uses depend on the model, its length and the number of photos, and are shown before you create it.
  • Free trials: Both free trials last 7 days and include 7 published posts in total, 10 photo enhancements, and 3 Reel credits. During a trial up to 10 posts can wait in your inbox and queue at a time; new folders are imported once there is room. A website trial requires a card and becomes a paid subscription when it ends unless you cancel; you can also start your paid plan early, which ends the trial and its limits. A trial started in the iPhone or Android app needs no card.
  • Post size: Each post holds up to 100 photos and 5 videos; larger folders are split into several posts. Individual videos over 500 MB are not imported.

We may limit or suspend use that is automated, abusive, or far beyond normal use of the service.

Agency Plan and Client Workspaces

Agency plan subscribers can create and manage multiple client workspaces ("client accounts") in one ShutterPost account. Each workspace has its own social account connections, cloud storage folder, posting schedule, and settings.

The Agency plan includes 3 client accounts. Additional client accounts are $10 per month each (or $120 per year on annual plans), added to your subscription and prorated. Agency+ includes unlimited client accounts. If your plan changes and you have more client accounts than it includes, the extra accounts are paused (not deleted) until you add client accounts, remove clients, or change plans.

As an agency subscriber, you are responsible for using client workspaces in line with these Terms, including getting proper authorization from your clients to post on their behalf. We are not a party to any agreement between you and your clients.

Availability and Uptime

We aim to keep ShutterPost available and reliable, but we do not guarantee uninterrupted service. The service may be unavailable because of maintenance, technical issues, or outages at the platforms and providers we rely on.

We are not liable for missed posts, lost followers, or other consequences of downtime or of limits imposed by third-party platforms, including Instagram, Facebook, TikTok, YouTube, Dropbox, Google Drive, or OneDrive.

Disclaimer of Warranties

ShutterPost is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be error-free, that AI-generated content will meet your expectations, that posts will publish at exact scheduled times, or that enhanced images or generated videos will meet professional standards.

You use the service at your own risk.

Limitation of Liability

To the maximum extent permitted by law, MegaPix Design Group, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from your use of or inability to use the service.

Our total liability for any claim arising from your use of ShutterPost will not exceed the amount you paid us in the 3 months before the claim.

Termination

You can delete your account at any time from Preferences in the web app or mobile apps, or by contacting us. We may suspend or terminate your account if you violate these Terms, if your subscription lapses beyond the grace period, or at our discretion with reasonable notice.

When your account is deleted, any active subscription is canceled and your data is permanently deleted after a 7-day grace period, as described in our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or with a notice in the app at least 14 days before they take effect. Continued use of ShutterPost after updated Terms take effect means you accept them.

Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in good faith. If resolution cannot be reached, disputes will be subject to binding arbitration under the rules of the American Arbitration Association.

Contact

Questions about these Terms? Contact MegaPix Design Group, LLC, Canton, Georgia, at support@shutterpost.net.

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